Tourism Destination Management Research Articles

COVID-19 Impacts on the Spatial Network of City Tourism in Fujian Province, China

This study examined the tourism spatial distribution of nine cities in the Fujian province and assessed the impacts of COVID-19. The modified gravity model found that it was widely dispersed, with uneven and relatively independent tourism development in different cities. The social network analysis showed that tourism connections across cities were significantly reduced after the pandemic. The impacts of brand awareness and transport accessibility on spatial networks were positive in the pre-pandemic period but became negative during the pandemic. In contrast, tourist volume had negative impacts on spatial networks pre-pandemic but had positive ones during the pandemic. Tourism resources and market performance had significantly positive impacts in the post-pandemic era. These findings provide advice on tourism recovery and destination management in coping with future critical events. In the spatial distribution network of the tourism economy in Fujian Province, cities have different positions and roles, so development strategies should be differentiated according to the characteristics of each city. For example, more supportive policies should be introduced to help the tourism development of cities with disadvantages. It also contributes to the theoretical gravity framework in tourism and the research scope of the social networks analysis at the city level.

DEVELOPMENT AND RECOVERY MANAGEMENT OF TOURIST DESTINATIONS USING THE EXAMPLE OF KYIV CITY: OVERCOMING CONSEQUENCES OF THE NEGATIVE IMPACTS

The development of tourism at the destination level is closely linked to its attractiveness, which determines the prospects and opportunities for attracting tourist flows. New trends in the development of modern tourism as a socio-economic, cultural, and communicative institution require regional tourism entities to take appropriate practical measures. Increasing tourist flows requires the creation of an appropriate infrastructure, including the expansion of the network of accommodation facilities, the development of transport links and other services necessary to meet the needs of tourists. Political instability and the lack of a comprehensive, systematic model of tourism management have led to the decline of this sector in Ukraine. The relevance of this topic is driven by the need to develop strategies and management measures to ensure the attractiveness of urban destinations for tourists and to restore the tourism sector in line with international management models and examples of major urban tourist destinations. The main purpose of this study is to analyze the aspects of management, development, and recovery of a tourist destination on the example of Kyiv as part of Ukraine’s economic system in the context of a pandemic and war. The study uses systemic analysis, structural and functional approaches, as well as comparison methods. The study examines the problems associated with a decrease in tourist flow and loss of revenue in the tourism industry due to ineffective management of the tourist destination (pandemic and military operations in the country) and insufficiently developed infrastructure. This made it possible to formulate recommendations for solving problems, namely: improving transport infrastructure and creating and maintaining tourist infrastructure, such as hotels, restaurants and other facilities that will form an open state tourism policy. The concept of spatial-economic management and practical functionality of tourist destinations on the example of Kyiv is developed, provided that modern technologies, approaches, and methods of tourist destinations formation are used, which are components of the model of management of tourist areas development. The results of the study can be used to manage tourist destinations at the international and regional levels.

THE SIGNIFICANCE OF TRADITIONAL DAYAK CULINARY HERITAGE IN ESTABLISHING DESTINATION BRAND IDENTITY FOR TOURISM DEVELOPMENT IN CENTRAL KALIMANTAN

This study aimed to examine the growth of the traditional culinary industry sector in Central Kalimantan and its relationship with tourist destinations, emphasizing its role as a branding tool that shapes the destination brand identity in Central Kalimantan. The research methodology employed was qualitative with a focused case study approach in Central Kalimantan. Data were obtained through triangulation techniques, including observation, interviews, and the analysis of documentary data, involving various informants such as officials from the Ministry of Culture and Tourism, academicians, tourism destination managers, culinary entrepreneurs, tourists, and local communities. Data analysis utilized an interactive model comprising data collection, data condensation, data display, and conclusion stages. The research findings highlighted the diversity of Dayak culinary offerings in Central Kalimantan, including Juhu Umbut Rotan, Juhu Singkah Enyuh, Juhu Kujang, Chips made of Kalakai, Kalumpe, Sambal Kandas Sarai, and Kenta through the Mangenta process, demonstrating positive impacts on the development of tourist destinations. Furthermore, Dayak culinary practices were elevated as a branding element capable of shaping destination identity. The synergy between the government and local communities is vital in promoting Dayak culinary heritage to fortify destination brand identity and boost tourism allure. Through cohesive collaboration, Central Kalimantan can effectively leverage Dayak cuisine's distinctiveness to build a robust and sustainable destination brand. To maximize this potential, fostering strong synergy among the government, local communities, and culinary entrepreneurs is crucial. Proactive government engagement, sustained support for culinary entrepreneurs, organizing culinary festivals to enhance global awareness, targeted backing for enterprises like MEFs Food & Snacks, active community participation in digital marketing, and continuous research to monitor market trends are pivotal.

Environmental Sustainability at Destination Level: The Role of Tourist Citizenship Behavior

Tourist citizenship behavior (TCB) has become a key part of tourist destination management. This study explores how TCB can help tourist destination sustainability. A model is proposed to analyze the relationship between TCB and tourist environmentally responsible behavior. The study also examines which factors are part of this process. Specifically, the influence of the perceived sustainability of a destination on TCB is analyzed, with mediation by destination identification (DI) and perceived value (DPV). According to our findings, perceived sustainability is positively associated with DI and DPV. These two variables are associated with greater TCB. TCB is positively related to environmentally responsible behavior. Accordingly, TCB could encourage tourists to care for the environment by acting as if they were more than just tourists. Implications for destination management organizations are provided to improve destination sustainability and promote both TCB and environmentally responsible behavior among tourists.

Green Tourism: A Sustainable Tourism Marketing Approach for Tourism Services

Our aim was to analyze sustainable marketing strategies (green marketing) in the context of sustainable tourism, with green tourism as an intervening variable. We used an explanatory survey method with the application of the path analysis method for this research. The results of this research conclude several important findings. First, green marketing positively influences green tourism among tourist destination managers, as reflected in the influence value of 0.503. Second, green marketing strategies also have a positive effect on sustainable tourism among tourist destination managers, with an influence value of 0.426. Third, sustainable tourism among tourist destination managers is positively influenced by green tourism, with an influence value of 0.495. Finally, there is the influence of green marketing on sustainable tourism through green tourism among tourist destination managers, with an influence value of 0.248. These findings provide important insights into how sustainable marketing strategies can influence the development of environmentally friendly and sustainable tourism.

A typology of residents’ travel safety perceptions and geopolitical border hesitancy

Global crises prime travel safety perceptions and foster hesitancy to cross intra- and inter-country borders, significantly shifting travel flows. Tourism's post-crisis recovery is typically driven by domestic travel while international travel returns lag, leading many tourism destination managers to monitor resident travel safety perceptions and willingness to welcome domestic and international visitors. This study uses latent class analysis to model heterogeneity in travel safety perceptions among residents during the most recent global crisis and to profile the characteristics of people with different travel safety perceptions to understand the influence of geopolitical borders. Parameter estimates support a five-cluster typology of Unfettered Travel, Nationwide Travel, Cautioned Travel, Averse To All Travel, and Localized Travel. All clusters feel safest traveling in their community and least safe traveling internationally, similarly for welcoming visitors. Notably, crossing a border, even within one's province and country where boundaries are invisible, causes feelings of safety to decline. The results reveal the significant impact on travel sentiments of geography and borders between communities and provinces where traffic may flow without formal customs requirements. The effect of intra-country borders provides new insight into domestic travel flows.

Tourism Destination Management and Public-Private Partnership Networks: a Literature Review

The competitiveness of tourist destinations depends on their management and the role played by the actors in this activity. In this aspect, the study proposes, based on the review of research on the management of tourist destinations and public-private institutional collaboration networks, to demonstrate the feasibility of carrying out quantitative studies linking these two variables. The method of descriptive bibliographic review of the main databases was applied to find an approach to the most important research and studies on the subject. In the first place, qualitative inquiries directed to destination management and oriented to public and private networks from 2003 to 2022 were analyzed, observing the linkage between these two categories; where the importance of destination management for competitiveness is led by the different tourism stakeholders of the place, who through public-private networks optimize the performance of the locality. Secondly, quantitative cohort studies are presented where the variables of destination management and private public networks are analyzed from the dimensions and indicators for each one, evidencing that these two constructs lead to a relationship, proposing a model in which the factors of the authors Dwyer framed in the management of tourist destinations and that of Chiappa and Presenza channeled to private public networks are included. It is concluded the existence of a theoretical support on a linkage of these categories oriented to the qualitative and relational approach from the quantitative approach between destination management and private public networks, indicating that their study is relevant for the competitiveness of a tourist destination.

Film Tourism, Creative Process and Territorial Entrepreneurship

Recognition of the potential of film tourism was manifested by deepening knowledge of this market, given the cultural and tourist dynamics developed, but also through the creation of new tourism products specific to this sector. Film tourism, that is, the tourist activity associated with cinema and television, has been of increasing interest for the promotion of territories. In contemporary times, the interconnections between tourism, space, and media have generated interest, recognizing the occurrence of a distinct type of behaviour, activity, and tourist experience associated with this tourist segment that, through creativity, is manifested in academic entrepreneurship. The parameters of film tourism are multidimensional, generating territorial impacts, but also opportunities and challenges associated with the management and marketing of tourist destinations. Film tourism must be looked at, not only from a demand perspective but also from a supply perspective. This is because cinematographic tourism developed from opportunities generated by cinema understood in this study as an agent that induces travel to cultural and tourist destinations. In this study, carried out geographically in the centre of Portugal, the aim is to present a case study related to cinematographic tourism through the mapping of filming and scenarios where film scenes were recorded in heritage resources, in their relationship with the enhancement of cultural and tourist experience. The main objectives of this study include an approach to film tourism as a factor of entrepreneurship in the territory and verifying the importance of film scenarios in heritage resources as factors of attractiveness and cultural and tourist enjoyment. To achieve both objectives, a quantitative analysis was carried out on residents of a territory where film scenes were recorded. The conclusions identify that the recording of filmic scenes encourages interest in heritage and cultural spaces, with a greater dynamization of these spaces for tourist appropriation and, in turn, the incentive to the creative process and territorial entrepreneurship.

Aspects of Ecosystem Approach in Governing a Tourism Destination

This theoretical study offers an extensive exploration of the ecosystem approach to tourism destination management. Ecosystems have gained prominence in contemporary discourse across various domains, including business and the academic world. The study examines tourism destinations through the lens of a business ecosystem, shedding light on the intricate interplay of elements within such ecosystems. For this purpose, first, the concept of a business ecosystem is defined and delimitated, laying the foundation for its application to the unique context of tourism destinations. Ecosystems, both in biology and in business, are complex and spontaneous structures, which raises profound questions about the feasibility of managing an ecosystem, the responsible entities, and the methods entailed. This paper argues that rather than a traditional management approach, it is plausible to adopt a governance perspective when dealing with the tourism destination ecosystem. By synthesizing existing bibliographical data on the characteristics of the ecosystem, the roles and functions of actors in it, as well as unique attributes of tourism enriching the understanding of the ecosystem approach, the research concludes on the important aspects that could be used for successful governance. This study serves as the initial phase of a broader research endeavor, which overarching goal is to contribute to the socio-economic understanding of tourism management, casting it through the prism of business ecosystems by expanding on these foundational insights and conducting further empirical investigations on particular types of tourism.

Tourist engagement and subjective well-being in film tourism: Mediator of memorable tourism experience

Film tourism and film tourists’ perceptions and experiences have been extensively researched. However, few studies have explored the effects of tourist engagement on tourists’ emotional states in the posttravel stage. Therefore, the present study investigated the association between tourist engagement and subjective well-being as mediated by memorable tourism experiences (MTEs) in film tourism. A total of 424 Taiwanese tourists engaged in film tourism to South Korea were invited to participate in the study. Structural equation modelling was used to test the research hypotheses. The results revealed that tourist engagement is positively associated with the creation of MTEs and with tourists’ subjective well-being. MTEs are positively associated with subjective well-being. Furthermore, MTEs mediate tourist engagement and subjective well-being; that is, engaged tourists are more likely to create MTEs, which enhance their subjective sense of well-being. These results supplement existing findings on film tourism by clarifying the effect of tourist engagement on MTEs and subjective well-being. Moreover, this study provides valuable insights for the management and marketers of film tourism destinations, assisting them in enhancing visitor engagement to promote MTEs and a sense of well-being.

The Influence of Souvenir Shopping and Destination Image on Digital Advocacy Behavior Through Tourist Satisfaction in Magetan District, Indonesia

Introduction: This research aims to analyze tourist behavior after visiting tourist destinations in the Magetan district, namely how satisfaction can encourage tourists to advocate for others through digital devices and social media.   Theoritical Reference This research uses consumer behavior theory, the Theory of Reasoned Action (TRA), and the Theory of Planned Behavior (TPB) as grand theories. This research is quantitative research with a survey method. Research variables studied Souvenir Shopping, Destination Image, Tourist Satisfaction, and Digital Advocacy Behavior.   Method: Research variables studied Souvenir Shopping, Destination Image, Tourist Satisfaction, and Digital Advocacy Behavior. The population is all visitors to tourist destinations in Magetan Regency, a sample of which was taken as many as 267. The research hypotheses are 5 direct influences and 2 mediating influence hypotheses. Data testing uses Path Analysis and Sobel Test.   Results and discussion: The research results show that first, the Souvenir Shopping and Destination Image variables partially influence Tourist Satisfaction. Second, the variables Souvenir Shopping, Destination Image, and Tourist Satisfaction also partially influence Digital Advocacy Behavior. Third, the Tourist Satisfaction variable can mediate the influence of the Souvenir Shopping and Destination Image variables on Digital Advocacy Behavior.   Conclusion: What can be concluded from this research is that both satisfaction and dissatisfaction with tourist visits, the experience of shopping for souvenirs, and the experience of enjoying tourist destinations can encourage tourists who have visited tourist destinations in the Magetan district to advocate for other people so they are willing to visit. Managers of tourist destinations in Magetan need to maintain and develop the image of tourist destinations by creating new concepts and maintaining the uniqueness and convenience of shopping for souvenirs so that publicity by tourists through Digital Advocacy always increases.

Using tourism intelligence and big data to explain flight searches for tourist destinations: The case of the Costa Blanca (Spain)

Tourism intelligence and big data can improve the strategic management of tourist destinations through analysis of the environment. This study aims to explain the flight searches from London and Manchester to the Costa Blanca using variables from big data sources: online hotel satisfaction levels, flight price, hotel price, and temperature. Data for three years (2019, 2020 and 2021) are analyzed and the results are compared. The results show that online hotel satisfaction levels heterogeneously explain flight searches during these years. Hotel price positively explains searches from London. Flight price only influenced searches in 2019. Temperature in outbound destinations is the variable that best explains flight searches. This study contributes to the literature on strategic management of tourist destinations by explaining the potential tourist demand in the early decision-making stages of a trip. We highlight that the explanatory variables do not behave consistently during the years analyzed.

Travel Motivation Among Millennials- Role of Social Media on Tourism in Madhya Pradesh

The emergence of new internet-enabled technologies and social media, with increasing usage of smartphones, have transformed communication in the tourism industry. Social media has enabled tourists to search, share, and co-create tourism-related content. It has become one of the potential sources for tourists to plan, organize, and fulfill their expectations. The following paper aims to explore the role of social media on tourists’ intentions to visit tourist destinations in Madhya Pradesh. The research design explores already available and published reading materials along with performing a primary data survey. The study collects responses from 170 tourists through a structured questionnaire. Analysis of the same was conducted using descriptive techniques like percentages, charts, and F test based on gender in Excel. The key findings reveal a strong influence of social media on tourism and travelers who primarily rely on social media for information searches and planning their vacations. Destination managers and travellers being the primary stakeholders have been using social media for co-creating (e-word of mouth), sharing, and disseminating tourism experiences that have led to the emergence of new business models. The study aims to assist tourism destination managers in managing their online communications to enhance their customer loyalty and destination branding through customer engagement and retention through social media marketing applications. The research study will offer unique dimensions for the extensive use of social media marketing for tourism destination image and tourist intention.

PARTISIPASI MASYARAKAT DALAM MENINGKATKAN MINAT KUNJUNG DESTINASI WISATA BUKIT KASIH DI DESA KANONANG KABUPATEN MINAHASA

This research aims at community participation in increasing interest in visiting the Bukit Kasih tourist destination in Kanonang Village, Minahasa Regency. The research method uses a qualitative approach, primary and secondary data sources through observation, interviews and document studies and uses interactive data analysis techniques according to Miles Huberman and Saldana (2014). The research results show that in increasing interest in visiting the Bukit Kasih tourist destination in Kanonang Village, the North Sulawesi Provincial Tourism Office has attempted to involve the community through outreach and training. However, the lack of coordination between the community, village government and related agencies is an obstacle. Even though the ability of the community to be involved is good, there is still a need to increase awareness and active involvement in tourism promotion and management. Apart from that, policies such as increasing entrance fees that are not approved by the public can reduce interest in visiting tourists. Therefore, maximum encouragement is needed to increase public awareness in participating and expressing opinions in the management of tourist destinations.

The Role of Influencer Marketing for Tourism Destinations in Improving Brand Awareness through Instagram

This abstract delves into a comprehensive examination of the impact of Influencer Marketing on elevating brand awareness for tourism destinations, specifically leveraging Instagram as a pivotal social media platform. Situated in Nglanggeran Tourism Village, Gunungkidul, Yogyakarta, Indonesia, the study investigates the symbiotic relationship between influencer collaboration and the promotion of tourism destinations, with a focal point on measuring brand awareness as a primary outcome. Employing a quantitative methodology that integrates content analysis, surveys, Focus Group Discussion, and In-depth interviews; the study aims to assess the efficacy of Influencer Marketing campaigns. It further aims to identify the key factors of influencing brand awareness and delve into the perceptions and experiences of the influencers. The research question is how does influencer marketing on Instagram contribute to enhancing brand awareness for tourism destinations and what factors influence the effectiveness of such campaigns in the context of evolving consumer behaviour and preference. The findings reveal a positive correlation between influencer marketing and brand awareness, underscoring Instagram's potential as a potent tool for destination promotion. This study offers valuable insights for tourism marketers and destination management organizations seeking to strategically utilize influencer collaborations to enhance brand visibility and attract a greater influx of tourists.

Crowding-in and (temporary) crowding-out in Venice. The effect of cultural events on residents

Cultural events are endorsed in urban cultural policy for their economic role in supporting the tourism industry and their social role in strengthening community cohesion. Nevertheless, conflicts can arise between these two objectives, especially in cities already experiencing massive tourism regardless of the staging of major events. Taking Venice as a case study, we investigate the effects that different types of cultural events have on the relationship between residents and tourists in a crowding-in/temporary crowding-out dynamic. We implement a structural equation model using a unique dataset that records the daily number of residents, tourists, day visitors and commuters in the city. Results show evidence of both a crowding-in and temporary crowding-out effect during major cultural events, whereas such effects are not present for cultural events associated with local traditions. The paper highlights how these dynamics can impact the economy and the management of tourism destinations during cultural events.

Pengaruh Atraksi, Amenitas, Dan Aksesibilitas Terhadap Kunjungan Ulang Wisatawan Lokal

This research focuses on four tourist destinations in North Penajam Paser Regency: Istana Amal Beach, Nipah-Nipah Beach, Tanjung Jumlai Beach, and D’Wish Gunung Mulia. Attractions, amenities, and accessibility are considered key factors influencing repeat visits. Based on data analysis, attractions, especially natural beauty and environmental cleanliness, have a significant influence on repeat visits by tourists. Thus, the hypothesis stating a positive influence between Attractions and repeat visits by tourists to the four tourist destinations in North Penajam Paser Regency is partially accepted. However, amenities such as accommodation and dining places do not significantly affect repeat visits. Therefore, the hypothesis stating a positive influence between amenities and repeat visits by tourists to the four tourist destinations in North Penajam Paser Regency is partially rejected. On the other hand, accessibility such as ease of road access and clear signage has a positive influence on repeat visits. Thus, the hypothesis stating a positive influence between Accessibility and repeat visits by tourists to the four tourist destinations in North Penajam Paser Regency is partially accepted.Overall, Attractions, Amenities, and Accessibility collectively influence tourist repeat visits. This indicates that the management and development of tourist destinations need to consider these factors. Although Amenities have less significant influence, it is important to continue improving and enhancing supporting facilities at tourist destinations. The findings of this research provide valuable insights for tourism managers and policymakers to improve the quality and attractiveness of destinations and strengthen the position of North Penajam Paser Regency as an appealing tourist destination for local tourists.

Exploring Tourist Flow Patterns through Geotagged Social Media Data: A Case Study from Sri Lanka

Tourism studies often rely on conventional methods such as interviews and site-specific surveys to collect data on tourist behaviour, mobility patterns, and preferences. However, these methods can be expensive, time-consuming, and limited in scope. Additionally, accurately tracing tourist travel paths can be challenging due to recall bias. Recently, user generated content on social media platforms have emerged as an alternative data source in tourism studies. In this study, we used geotagged posts on Flickr to understand the dominant paths taken by inbound tourists in Sri Lanka. The methodology consisted of three steps. First, geotagged photographs were collected from the Flickr API spanning a ten-year period, from 2012 to 2022. These photographs included metadata such as user ID, the timestamp of photo capture, and geo coordinates indicating where the photo was taken. Second, a density-based clustering algorithm was utilized to identify tourist hotspots. Finally, the Markov Chain model was employed to calculate transition probabilities among different attractions, revealing dominant travel routes within the country. Study’s findings indicate that Cultural heritage attractions were the most popular, comprising 55% of all attractions identified by the algorithm, and are particularly popular in districts such as Anuradhapura, Polonnaruwa, Matale, Kandy, and Galle. Nature-based attractions, constituting 37% of the total, were mainly located in Nuwara Eliya and Badulla Districts, as well as Yala National Park in Hambantota District. For coastal tourism, Galle and Matara Districts were the top preferences. The analysis confirms dominant travel patterns between North Central, Central, and Southwest coast regions. Notably, Galle, Kandy, Matale, Matara, Nuwara Eliya, and Colombo attract tourists from a more diverse array of regions compared to other districts in the country, showcasing their significance as tourist hubs. The study findings highlight opportunities in Jaffna for cultural-heritage tourism, the Eastern coast for coastal tourism, and the central highlands for tea tourism. It also emphasizes the need to develop the less-visited natural sites to ease pressure on popular National Parks. This research's significance lies in its contribution to informed decision-making and the sustainable management of tourist destinations. By understanding tourist mobility patterns and identifying popular attractions through social media data, policymakers can effectively manipulate visitor flows and mitigate excessive tourist pressure, while preserving the authenticity and allure of these destinations.
  
 Keywords: Sustainable tourism, Geotagged photographs, Social media, Tourist mobility, Flickr

Do Psychographic Variables Influence Resident Attitudes Towards Tourism? Evidence from Cordoba, Spain–A World Heritage City

This study explores residents’ attitudes towards tourism in the midst of the COVID-19 pandemic. Within this context, our overall aim was to determine whether the host community’s attitudes towards tourism were shared by all members or, in contrast, were far from homogeneous. And if the latter, to characterize resident profiles to determine the specific factors behind the differences. In conjunction with the traditional sociodemographic factors, we also used new pioneering variables associated with the pandemic including two psychographic factors: perceived risk and perceived economic crisis. The empirical study was performed in a type of tourist destination seldom explored in terms of community segmentation: a World Heritage City. The results highlight that by using sociodemographic factors, dependence on tourism, and psychographic factors, it was possible to identify three different segments of residents. By using a decision tree in a novel way, it was determined that the psychographic factors show higher discriminant potential. Obtaining different resident profiles according to attitudes towards tourism is of paramount interest, especially for the correct management of sustainable tourism destinations. And even more so in the context of a crisis as it enables public tourism managers to design differentiated strategies for each profile aimed at maximizing support from the host community, given the importance of residents’ behavior as an integral part of the tourism product.

Application of Big Data in Tourism Destination Management: A Case Study of Changsha City

In the era of information technology, the utilization of big data technology is rapidly growing, leading to significant changes in the tourism industry. Big data not only creates more business opportunities for the industry but also drives the transformation and enhancement of tourist destinations and the implementation of efficient management. This study employs two research methods: literature review and case analysis. Firstly, by reviewing relevant literature, the latest research findings and trends in big data technology for tourism destination management are summarized. Secondly, through case analysis, a comprehensive understanding of the current situation and challenges in the application of big data technology in tourism destination management in Changsha is obtained. Leveraging the Changsha cultural and tourism data platform, this study retrieves information such as tourist reception data of tourism destinations in Changsha and assesses the impact of Changsha’s big data technology on tourism destination management. The research reveals limitations and challenges in the application of big data technology in Changsha’s tourism destination management, including data privacy protection and technical security, which require further exploration in future practices. The goal of this study is to offer insights for the application of big data in tourism destination management in Changsha and provide guidance for destination managers in similar cities.